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Terms & Conditions
Terms & Conditions for The Anchor Assistant
Last Updated: 3/17/2025
Welcome to The Anchor Assistant. These Terms & Conditions ("Terms") outline the rules and guidelines for using our website [www.theanchorassistant.com] and services. By accessing this website or engaging in our services, you agree to these Terms. If you do not agree, please refrain from using our services.
Services Provided
The Anchor Assistant offers virtual executive assistant services, including but not limited to:
✔ Inbox and email management
✔ Scheduling and calendar coordination
✔ Administrative task management
✔ Document organization and client support
Services are provided remotely and are subject to availability.
Client Responsibilities
✔ Clients must provide accurate and complete information for service fulfillment.
✔ Payment for services must be processed before work begins unless otherwise agreed.
✔ Clients must ensure all communication and materials shared with The Anchor Assistant are legal and ethical.
Payment & Billing
✔ Services are billed in advance based on selected packages.
✔ Payments are processed through secure third-party payment providers (e.g., Wix Payments, PayPal, Stripe).
✔ Invoices are due as per the agreed payment terms (e.g., Net 7, Net 14, or Due Upon Receipt).
🚨 Late Payments: Unpaid invoices beyond 7 days may be subject to late fees or service suspension.
Cancellation & Refund Policy
✔ Clients may cancel their services with 14 days' notice before the next billing cycle and apply to the next billing cycle. No partial refunds will be issued for mid-cycle cancellations.
✔ No refunds will be issued for partially used service periods.
✔ The Anchor Assistant reserves the right to terminate services if a client violates these Terms.
Confidentiality & Data Protection
✔ All client information shared with The Anchor Assistant will be kept confidential.
✔ We do not sell or share client data with third parties.
✔ Secure data management practices are followed to ensure privacy and protection.
🚨 However, The Anchor Assistant is not responsible for third-party breaches (e.g., email providers, payment processors).
Limitation of Liability
✔ The Anchor Assistant provides support services only and does not guarantee specific business outcomes.
✔ We are not responsible for technical failures, third-party service disruptions, or lost data.
📌 Clients assume full responsibility for decisions based on our provided assistance.
Website Use & Intellectual Property
✔ All content, logos, and materials on [www.theanchorassistant.com] are owned by The Anchor Assistant and may not be copied or used without permission.
✔ Unauthorized use of content may result in legal action.
Changes to These Terms
We reserve the right to update these Terms at any time. Changes will be effective immediately upon posting on this page.
Contact Information
For questions regarding these Terms, please contact us at:
📧 Email: inquiries@theanchorassistant.com
📞 Phone: +1(888)629-8987
🌐 Website: [www.theanchorassistant.com]